Building learning that drives measurable business impact
I'm Rebecca Chang, M.Ed., a Learning & Development professional based in the Chicagoland area with five years of experience partnering with stakeholders and subject matter experts (SMEs) to diagnose performance gaps and architect solutions that stick. I hold a Master of Education in Applied Digital Learning from Lamar University.
My work centers on needs analysis and using AI technology for content creation and data analysis — translating ambiguous objectives into scalable strategies within matrixed organizations.
Whether I'm building onboarding curricula, leading system rollouts, or training leaders in Crucial Conversations, I believe education engineered with intention becomes an organization's most durable advantage.
Beyond corporate L&D, I run ChaChang, bringing that same belief to high schools and colleges — building financial literacy and career preparation programs that help students become future ready.
My Toolkit
Technologies and tools I use to bring ideas to life.
Learning & Development
Instructional design theory and frameworks — the thinking behind how I build and strategize:
Core Capabilities
Consulting skills that shape every engagement — the discipline behind how I diagnose and drive results:
Tools & Platforms
The systems I build in and deliver through — where strategy becomes something learners use:
AI & Innovation
The technology accelerating how I design, personalize, and measure impact:
My Journey
A timeline of my professional experience and growth.
Senior Learning & Development Specialist
Imbibe — Niles, IL
Architecting Imbibe's companywide onboarding and refresher curriculum, leading the first AI training program (98% pass rate), and delivering Crucial Conversations to 35 leaders and 17 individual contributors.
Learning & Development Specialist
Imbibe — Niles, IL
Built Imbibe's first L&D function — standardized learning-impact reporting, led the full-lifecycle Workfront training rollout (24 department-specific paths, 90% avg score), and co-designed Leadership Lab with HR.
Financial Aid Training Manager
The Community Solution Education System — Chicago, IL
Built training programs for three Financial Aid roles, lifted assessment pass rates by 20.5%, cut new-hire training time by 40%, and managed a team of three — all promoted or recognized for performance.
Senior Financial Aid Advisor
The Community Solution Education System — Chicago, IL
Secured $8M in federal funding for 400+ students while managing competing priorities amid staff shortages.
Founder
ChaChang — Chicago, IL
Founded an education company helping high schools and colleges teach students how to make money (career preparation) and how to manage it (financial literacy). I design tailored curriculum, deliver educator training, and lead implementation for participating institutions — including a successful pilot with a Chicago private school.
Early Career — Advising & Consulting
Transamerica, Adtalem & TCSES
Roles across financial advising, student finance, and student accounts at Transamerica Financial Advisors, Adtalem Global Education, and The Community Solution Education System.